When looking for the right careline service, it’s important that you know you are getting the best possible product. None of us want to put our trust in a subpar product, especially when it’s our loved ones’ lives on the line. Fortunately, the Telecare Services Association (TSA) exists to ensure careline services adhere to quality guidance.

What is the TSA?

The Telecare Services Association is the industry and standards body for careline services in the UK. They set rules for companies to follow, and these rules ensure that customers receive the best quality of telehealth care.

Their role is not only to hold companies to account, however. The TSA also promote the benefits of careline services to the public. Therefore it is safe to say that they are invested in supporting companies and customers alike. As such, you know you can trust them to only back the best businesses.

What is Accreditation?

For a company to be accredited by the TSA, they must adhere to a set of guidelines. These guidelines include:

• To treat suppliers, partners, customers and employees properly, and without discrimination.
• To deliver legally compliant products and services.
• To compete fairly by promoting products and services in a fair, honest and balanced way, and not presenting competitors in an unfair light.
• To handle complaints promptly and courteously.
• To adopt environmentally sustainable practices and reduce their carbon footprint.
• On cessation of membership to immediately remove all references to TSA membership from websites, literature etc.

Companies that breach this guidance can be stripped of their accreditation.

Why is it Important?

Companies accredited by the TSA are held to the highest possible standards. Therefore you know that the service you choose is guaranteed to look out for you.

TSA Accreditation is a great way of choosing the most trustworthy product. Whilst reviews can give you some idea of which is the best service, accreditation guarantees quality. Because of this, you will know that the people on the other end of the careline alarm are looking out for you or your loved one. Furthermore, you will know that they are an honest company who always puts the customer first.

Choosing a Careline Service

I have made sure to include whether a service is TSA Accredited on the Compare page. By doing this, I hope I have made it easier for you to choose the best possible product. If you want to learn a little more about all the companies, be sure to look at the Providers. You can also find links to all their webpages on this page.

Hopefully you will find the best deal for you or your loved ones.